Privacy Policy: My New Life in Italy app
Effective date: 14/11/2026
This policy explains what the My New Life in Italy app (the "app") collects, why, who helps us run it, and the choices you have. It covers the app only. Our website, italyblueprint.com, has its own policy.
Who we are
The app is made by My New Life in Italy (Italy Blueprint), run by Ori Pas. We are responsible ("controller") for the personal data described here.
Questions or requests about your data: privacy@italyblueprint.com. We reply within 30 days.
The short version
You can use the app without an account and without giving us your name or email.
If you create an account, we keep your email address so you can sign in. You can delete the account in the app at any time.
We never sell your data, never show ads, and never track you across other companies' apps or websites.
Usage statistics are anonymous. We ask first where the law requires it, and you can switch them off in More → Usage statistics.
What we collect and why
1. Your account (optional)
What: your email address, an account ID, and when you signed up and last signed in. To sign you in, we email you a 6-digit code that works for one hour.
Why: to let you sign in. Features we add later, such as a saved list of towns, will use your account too.
Legal basis (EU/UK): providing the service you asked for (contract).
Kept: until you delete your account. Deleting it removes your account and the data linked to it straight away.
2. The La Dolce Vita Letter (optional)
What: if you tap Join while signed in, we send your email address to our email newsletter service and add you to the letter.
Why: to send you the weekly letter you asked for. It also includes offers on our guides and from partners we recommend.
Legal basis (EU/UK): your consent.
Kept: until you unsubscribe, using the link at the bottom of every email. Deleting your app account does not unsubscribe you from the letter. Unsubscribe with the email link, or write to privacy@italyblueprint.com.
3. News alerts (optional)
What: if you turn on news alerts, your phone gives the app a push token: a random code that lets us send alerts to this phone. We store the token, the type of phone (Android or iPhone), when alerts were turned on, when the app last checked in and, if you are signed in, your account ID (updated each time the app opens, so it follows sign-ins and sign-outs). Alert messages are written by us. They are the same for everyone and contain no personal data.
Why: to send you news alerts.
Legal basis (EU/UK): your consent (you turn alerts on, and your phone asks your permission).
Kept: until you turn alerts off in the app, or in your phone's settings (the app then removes the token the next time you open it), or the token stops working (for example after you uninstall the app). If you delete your account, alerts stay on for this phone but are no longer linked to any account. Turn them off in the app if you don't want them.
4. Anonymous usage statistics
What: which screens are opened and which main buttons are tapped (for example "joined the newsletter", "turned on alerts", "opened a town"), plus basic facts about the app and phone: app version, phone model, operating system, language, time zone, and approximate location (country and city, worked out from your internet connection). Each phone gets a random ID. Usage statistics never contain your name, email or account ID. We never record what you type.
Why: to learn which parts of the app are useful and what to improve.
Legal basis (EU/UK): your consent. In Europe (including the EU, UK and Switzerland) and Canada, on every iPhone, and whenever the app can't tell where you are, the app asks first and sends nothing until you tap Yes. Elsewhere, it shows a notice and counts by default, based on our legitimate interest in improving the app.
Your choice: switch it off at any time in More → Usage statistics. When you switch it off, the random ID is reset on your phone.
Kept: for up to one year, then deleted automatically.
5. Information stored on your phone
The app saves some settings on your phone: for example whether you are signed in, the email address you used to sign in or join the letter, your alert and usage-statistics choices, and a copy of the town list for offline use. This stays on your phone and is removed when you uninstall the app.
6. Technical information
Like any online service, our providers' servers record technical details such as IP addresses and times of requests in short-lived security logs. We use these only to keep the service running and secure. PostHog uses your internet address to estimate your approximate location for usage statistics, and is set not to keep the address itself.
Who helps us run the app
We use these service providers. They handle data only to provide their service to us, under agreements that require them to protect it.
Supabase: accounts, sign-in and the alert list. Data in the United States.
Resend: sends the sign-in code emails. United States.
MailerLite: the La Dolce Vita Letter (only if you join). European Union.
Expo (650 Industries): delivers news alerts to phones. United States.
Google Firebase Cloud Messaging: delivers news alerts to Android phones. Google data centres worldwide.
Apple Push Notification service: delivers news alerts to iPhones. Apple data centres.
PostHog: anonymous usage statistics. United States.
Google Maps: shows the map in the Towns tab on Android (once the map is switched on before release). Google data centres worldwide.
When you view the Towns map on Android, Google receives the technical information needed to show the map, under Google's privacy policy.
We don't share your data with anyone else, unless the law requires it.
Transfers outside your country
Some providers are in the United States. Where data from the EU, UK or Switzerland goes to the US, we rely on the European Commission's Standard Contractual Clauses, and on the EU-US Data Privacy Framework where the provider is certified. Write to us for a copy of the safeguards.
Your rights
Wherever you live, you can ask us to:
tell you what data we hold about you, and give you a copy;
correct it;
delete it;
stop or limit using it, or object to how we use it;
give it to you in a portable format.
You can withdraw consent at any time:
turn off alerts in the app;
switch off usage statistics in More;
unsubscribe from the letter with the email link.
Withdrawing consent doesn't affect what happened before.
Write to privacy@italyblueprint.com. We may ask you to confirm the request comes from you, for example by replying from the email address on your account.
If you are in the EU or UK, you can also complain to a data protection authority, for example where you live or work. In Italy this is the Garante per la protezione dei dati personali (garanteprivacy.it). In the UK it is the Information Commissioner's Office (ico.org.uk). We'd appreciate the chance to help first.
Deleting your account
In the app: More → Your account → Delete my account, then Yes, delete my account. Your account is deleted straight away.
Without the app: follow the steps at https://www.italyblueprint.com/delete-account or email privacy@italyblueprint.com from the address on your account. We delete it within 30 days.
What we don't do
We don't sell or "share" personal data (as California law uses these words), and we don't use it for advertising.
We don't track you across other companies' apps or websites, and we don't let others do so through the app. Because of this, the app does not respond to "Do Not Track" signals: there is nothing to switch off.
We don't make automated decisions about you that have legal or similar effects.
You never have to give us personal data. Without an account you can still use the app; you just can't sign in or join the letter from the app.
Security
Connections between the app and our providers are encrypted. Access to our systems is limited and protected. Account sign-in uses one-time codes instead of passwords. No method is completely secure, but we work to protect your data and will tell you if a breach affects you, as the law requires.
Children
The app is meant for adults planning a move to Italy. It is not intended for anyone under 16, and we don't knowingly collect their data. If you think a child has given us data, write to us and we will delete it.
Changes to this policy
If we change this policy, we will update the effective date above. If a change matters, we will also tell you in the app or by email. The current version is always at https://www.italyblueprint.com/app-privacy.